5 STAR HOME HEALTH

“ Due to Covid 19 office staff is working remotely. Office location open by appointment only.”

SERVICES

Americans are living longer than ever, increasing the chances of becoming homebound and needing Home Health Care. Our staff consists of Registered Nurses (RNs), Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers and Home Health Aides.

Care by a Registered Nurse includes, but is not limited to, the following:

Observation & assessment
Disease teaching & management
CHF/cardiac teaching & management
Wound care
Medication teaching & management
Diabetes teaching & management
Post-surgical care
Bowel/bladder management
Tracheostomy care
Patient, family and caregiver education/teaching

Americans are living longer than ever, increasing the chances of becoming homebound and needing Home Health Care. Our staff consists of Registered Nurses (RNs), Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers and Home Health Aides.

Care by a Physical Therapist includes, but is not limited to, the following:

Post-op rehabilitation
Therapeutic exercise
Weight bearing exercise
Mobility training
Gait training
Transfer training
Prosthetic training
Patient, family and/or caregiver education

Americans are living longer than ever, increasing the chances of becoming homebound and needing Home Health Care. Our staff consists of Registered Nurses (RNs), Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers and Home Health Aides.

Care by an Occupational Therapist includes, but is not limited to, the following:

Skills evaluation
Activities of daily living
Perceptual motor training
Neuro-developmental sensory treatment
Fine motor skill training
Assistive device training
Patient, family and/or caregiver education

Americans are living longer than ever, increasing the chances of becoming homebound and needing Home Health Care. Our staff consists of Registered Nurses (RNs), Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers and Home Health Aides.

Care by a Speech Therapist includes, but is not limited to, the following:

Dysphagia – swallowing therapy
Dysarthria – slurred speech therapy
Treatment of receptive aphasia
Treatment of cognitive disorders
Patient, family and/or caregiver education

Americans are living longer than ever, increasing the chances of becoming homebound and needing Home Health Care. Our staff consists of Registered Nurses (RNs), Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers and Home Health Aides.

Care by a Medical Social Worker includes, but is not limited to, the following:

Evaluation of emotional state
Counseling
Long-term care planning
Resource planning
Assistance with advance directives
Patient, family and/or caregiver education

Americans are living longer than ever, increasing the chances of becoming homebound and needing Home Health Care. Our staff consists of Registered Nurses (RNs), Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers and Home Health Aides.

Care by a Home Health Aide includes, but is not limited to, the following:

Personal care
Ambulation
Complete or partial bed bath
Patient, family and/or caregiver education

TERRITORY

Territory
Referrals welcomed 7 days a week, 24 hours a day, 365 days a year.
Cases opened 7 days a week
We provide the highest quality care to the following service areas: Cook, Dupage, Grundy, Kane, Kendall, Lake, McHenry and Will counties.

200 S. Frontage Rd. Suite 304 Burr ridge, IL. 60527- 6953

INSURANCE CONTRACTS

Phoenix Home Care has contracts with the following providers:

-Medicare – Blue Cross Blue Shield – (HMOI, Medicare Advantage, MMAI, PPO) – United Healthcare – Humana – Illinicare MMAI  – Molina Healthcare MMAI – Meridian MMAI – Medicaid

STAT FACTS

Patient Centered, Data Driven, Outcome Based Care
Committed to high quality, patient satisfaction, and value-based healthcare
24/7 case management while on service
Admissions performed within 24 hours
Experience with ACOs, Bundled Payments, Clinically Integrated Networks (CIN), Medical Homes, Population Health Management, and Value-Based Purchasing Initiatives
Best practice protocols including COPD, Pneumonia, CHF, Diabetes, and Joint Replacements
Referrals accepted from Allscripts
A web-based EHR for all clinicians
Fully implemented compliance, QAPI, infection prevention and control plans
Root cause analysis performed daily on all adverse events/hospitalized patients
8 county coverage area: Cook, DuPage, Grundy, Kane, Kendall, Lake, McHenry, and Will
MCO Contracts (Blue Cross Blue Shield, HMOI, Humana, United Healthcare, etc.)
Independently owned and operated
Servicing Illinois families for over 20 years
Home equipment, pharmacy, transportation, private duty, M.D., Podiatry, Dietitian, Social Work, Palliative, and Hospice needs resources available

HONORS & AWARDS & MEMBERSHIPS



When choosing a Home Health Agency, choose one that is committed to high quality, patient satisfaction, and value-based healthcare.

MEMBERSHIPS

WHO QUALIFIES

With multiple Home Health agencies to choose from, selecting an agency to assist you or your loved one’s recovery can be a difficult task. Being in the comfort of your home is of the utmost importance. At Phoenix Home Care, we understand how important this is to you or your loved one. Phoenix Home Care makes its daily mission one of delivering skilled, professional care with high quality outcomes.

Phoenix Home Care’s skilled and professional staff work directly with your physician to create a customized care plan to fit your unique needs. Through this approach we are able to assist you at maintaining your independence at home.
Who is homebound?

For a patient to be eligible to receive covered home health services under both Part A and Part B of Medicare, the law requires that a physician certify in all cases that the patient is confined to his/her home. For purposes of the statute, an individual shall be considered “confined to the home” (homebound) by the following criteria:

1. Criteria-One:

The patient must either:
Because of illness or injury, need the aid of supportive devices such as crutches, canes, wheelchairs, and walkers; the use of special transportation; or the assistance of another person in order to leave their place of residence

OR

Have a condition such that leaving his or her home is medically contraindicated.
If the patient meets one of the Criteria-One conditions, then the patient must ALSO meet two additional requirements defined in Criteria-Two below.

2. Criteria-Two:

There must exist a normal inability to leave home;

AND

Leaving home must require a considerable and taxing effort.

Still have questions?
Call Phoenix Home Care at
630-321-9400

INFORMATION NEEDED TO REFER

1) Patient demographic sheet listing name, address, phone number and insurance information.

2) Written order for Home Health Care services from a physician and/or nurse practitioner. RN/PT to evaluate and treat because/for: Diagnosis and reason for home health services.

3) Recent office visit note or progress note (Face to Face Encounter) which includes patient’s history and physical along with a current medication list.

4) Home Health Certification Statement signed, credentialed and dated by physician and/or nurse practitioner. (Date used on Certification Statement for Face to Face encounter must be the same date as visit/progress note provided)

5) Name and phone number of physician and/or nurse practitioner who will follow patient in the community and sign Plan of Care and home health orders.

Please fax information to (630) 654-5705.

Attention: Intake Department
Once we receive the information requested, we will do medical and financial clearance and check staffing availability.

PHOENIX CARE STEPS

The goal of Phoenix Home Care’s clinical team, under the guidance of a physician, is to develop a plan of care to treat each patient’s medical condition. The plan of care focuses on the patient which includes the family, and/or caregivers, and is supported by the Phoenix Home Care team. The plan of care includes assessment, goal setting, treatment and discharge. Phoenix Home Care improves patient outcomes by the use of evidence based practice to ensure the quality of care provided.
Step 1: Assessment

Initial Consultation
At the Physician’s order, a Phoenix case manager will conduct a patient phone consultation. During this consultation, the case manager will speak with the patient, family, and/or caregiver to plan a successful transition to Phoenix Home Care’s services.

Home Care Admission
A Registered Nurse, Physical, Occupational, and/or Speech Therapist will perform a detailed assessment of the patient at his/her home environment.

Step 2: Goal Setting
Our team of Registered Nurses, Physical Therapists, Occupational Therapists, Speech Therapists, and Medical Social Workers will work with the patient, family, and/or caregiver to develop a care plan using evidence based practice to manage their conditions. Individualized short and long-term goals will be established to assist each patient in returning to their prior level of function.

Step 3: Treatment

Each clinician will take part in the complex recovery process:

Registered Nurses will monitor vital signs, medications, wounds, lab draws, etc., and all medical conditions following evidence based practice and physician orders.
Physical Therapists will facilitate restoration of motor function following evidence based practice and physician orders.
Occupational Therapists will improve activities of daily living and cognitive skills following evidence based practice and physician orders.
Speech Therapists will enhance communication and speech, as well as evaluate and treat swallowing disorders following evidence based practice and physician orders.
Medical Social Workers will assist, as needed, to provide information about available community resources and help patients remain in their home.
Home Health Aides will help, as needed, with personal care and bathing.
The clinician will educate the patient, family, and/or caregiver in all aspects of care.

Step 4: Discharge

Discharge from Phoenix Home Care will occur when the patient meets short and long-term goals and/or reaches maximum rehabilitation potential. The clinical team will empower the patient, family, and/or caregiver to continue the rehabilitation process to achieve optimal function.

PATIENT COMMENT REPORT – HOME HEALTH CAHPS

MY NURSE, NICOLE, IS VERY GOOD

03/20/2020

NURSE LORI WAS THE BEST. HER POSITIVE DEMEANOR AND PROFESSIONAL ATTITUDE MADE MY RECOVERY EASIER

09/06/2019

THE NURSE’S AND THE PT ARE NICE AND BUSINESS-LIKE. THEY TO THEIR JOB

07/25/2019

THIS IS MY SECOND EXPERIENCE WITH PHOENIX HOME CARE. BOTH TIMES, NURSE NICOLE SHERMAN AND PHYSICAL THERAPIST SONIA RUIZ GAVE OUTSTANDING CARE AND CONCERN FOR MY REHAB WITH THEIR KNOWLEDGE; ESPECIALLY SONIA WITH HER HANDS-ON APPROACH AND CONCERN FOR MY RECOVERY. RECOMMEND THEM TO EVERYONE!

08/30/2019

CAREERS

The following employment opportunities are available:
Registered Nurse
Physical Therapist
Occupational Therapist
Speech Therapist
Marketing/Sales

Contact Peter Miska at 630.321.9400 for more details.

Fax resumes to: 630.654.5705 or email to pmiska@aol.com

Our commitment to you:

Full-time positions available
Hourly and per-visit rates available
Excellent base salary + bonus
Phoenix Home Care offers full time employees:

Medical BCBS benefits
Dental Insurance
Mileage Reimbursement
3 weeks PTO
6 holidays

COMPLIANCE PROGRAM

Phoenix Home Care Compliance Program describes the expectations for
Phoenix Home Care employees, clinicians, and other individuals associated
with Phoenix Home Care to assure ethical conduct and compliance with all
applicable laws.
When we talk about compliance, we are referring to our commitment to follow
all federal, state, and local rules/regulations that apply to Phoenix Home Care.
This includes complying with:

HIPAA and state laws related to confidentiality and privacy
Laws related to our business operations
Billing and coding requirements
OSHA (Occupational Safety and Health Administration) regulations which focus on providing a safe work environment
Civil rights laws (e.g. discrimination is prohibited)
Phoenix Home Care Code of Conduct (this can be found in Phoenix Home Care Compliance Program Handbook)
Phoenix Home Care policies and procedures
 
CONTACT INFORMATION
Phoenix Home Care has designated Patti Miller as Chief Compliance Officer.
The Compliance Officer can be reached at 1-630-321-9400 or email at pward@Phoenixhomcarellc.com. Callers may remain anonymous.

CONTACT PHOENIX HOME CARE

Contact Information
Our Location:
200 South Frontage R1oad
Suite #304
Burr Ridge
Illinois 60527
Phone:
630.321.9400
Fax:
630.654.5705

Administrator: Pete Miska
Agency Supervisor: Lori Creamer RN
To make a referral call: 630-321-9400 or fax at 630-654-5705
We also accept referrals via Allscripts

COVID UPDATES

5 STAR HOME HEALTH

“ Due to Covid 19 office staff is working remotely. Office location open by appointment only.”